How We Work
We will initially speak on the phone to get a general idea of what you need. This is followed up with a meeting so we can get to the detail of what you want to achieve. There’s nothing to prepare beforehand, and we have an experienced briefing system to ensure we draw the relevant information we require to build your solution.
We return with a full proposal and budget and on final acceptance, we start the work.
For the training courses, we establish the skills needs of the organisation, and assess the delegates’ knowledge and experience so we can deliver to the appropriate level. We then prepare materials, get approval and deliver them. We have a mobile training suite which we set up on client site.
For consultancy and coaching projects we deliver across a series of regular meetings to ensure you have full ownership of the project, and that we facilitate and ensure progress and success. Every project results in a full report which becomes a legacy document to assist the business into the future.
Regarding budget, once it is set and agreed, we do not exceed it. The project is completed as agreed for the original fee. So you pay what you expect to pay. No extras or hidden fees.